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Privacy Policy

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1. Introduction

At Level Up Leadership, accessible at (https://levelupleadership.ph), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services. By accessing or using our website, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Such as your name, email address, phone number, and billing address when you register, make a purchase, or sign up for our newsletters.
  • Payment Information: Payment details processed securely via our WooCommerce platform.
  • Event and Ticketing Information: Details necessary to manage your event registrations and ticket purchases.
  • Marketing Preferences: Information you provide when subscribing to newsletters or promotional materials.
  • Usage Data: Automatically collected data including your IP address, browser type, operating system, pages viewed, and referring URLs, often collected through cookies and similar technologies.
3. How We Use Your Information

We use your information to:

  • Process and manage transactions, event registrations, and ticket orders.
  • Improve our website and services, including customer support.
  • Send newsletters, updates, and promotional communications (only if you have opted in).
  • Comply with legal obligations and enforce our terms and conditions.
  • Analyze usage patterns to enhance user experience.
4. Legal Basis for Processing

Our processing of your personal data is based on the following legal grounds:

  • Performance of a Contract: To provide you with the products and services you request.
  • Consent: When you opt in to marketing communications.
  • Legitimate Interests: For website improvement, fraud prevention, and customer service.
  • Compliance with Legal Obligations: Where required by law.
5. Third-Party Services and Platforms

Our website is built on WordPress and utilizes WooCommerce for ecommerce functionalities. In providing our services, we may share your data with trusted third-party service providers for:

  • Payment processing.
  • Email marketing and newsletter distribution.
  • Website analytics and performance monitoring.

These third parties are contractually obligated to protect your data and use it only for the purposes for which it was disclosed.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance your browsing experience.
  • Analyze website traffic and usage.
  • Support our marketing efforts.

You may manage your cookie preferences through your browser settings. For additional details, please refer to our Cookie Policy.

7. How Long We Retain Your Data For

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Once your data is no longer required, it will be securely disposed of or anonymized.

8. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission is completely secure, so while we strive to protect your data, we cannot guarantee its absolute security.

9. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access and request copies of your personal data.
  • The right to correct or update inaccurate or incomplete information.
  • The right to request deletion or restrict processing of your data.
  • The right to object to data processing for direct marketing purposes.
  • The right to data portability.
  • The right to withdraw consent for marketing communications at any time.

To exercise these rights, please contact us using the details provided below.

10. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a child, please contact us immediately so that we can take appropriate steps.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as necessary. Any changes will be posted on this page along with an updated effective date. Your continued use of our website following any changes signifies your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: ask@successoptionsinc.com
  • Address: 56 L. Esteban St., Mandaluyong City, Philippines
  • Phone: +639285591798

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